Duties of Universal Teller in Banking sector

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Role of Universal Teller in Banking sector.

In addition to the duties of clerical cadre, duties of UT shall be as under: 

1. Receive cheques/ withdrawal forms/ demand drafts/ bankers’ cheques, process, verify that the instrument is correctly drawn, verify customers account details, operational instructions and correctness of endorsements; 


2. Verify customer’s signature, post transactions in branch computer system and authenticate/ independently pass and make payment of cheques/ withdrawals forms/ demand drafts/ bankers’ cheques up to and including Rs.35,000/-; 


3. Receive Cash and whenever necessary, stamp, sign and issue counter slips/ acknowledgements up to and including Rs.40,000/-;


4. Accept cash from Head Cashier, maintain and manage records, tally cash and hand over remaining cash to
5. Head Cashier and generation of relevant/ required reports;


6. Update pass books;


7. Accept instruments for transfer, give due acknowledgements, process, post and authenticate/pass independently up to and including Rs.1,00,000/-;


8. Prepare print and issue remittance instruments i.e. DD/MT/BC and relative advices wherever required, paste protective tapes and punch values where applicable and sign them independently up to and including Rs.25,000/-.


9. For DD/MT/BC beyond Rs.25,000/- the Universal Teller will be required to print and only sign as second signatory.


10. Accept instruments for clearing/collection and give due acknowledgements;


11. To briefly explain the features of Bank’s various products and services to customers, to reply their queries and to refer interested customers to appropriate specialized sales personnel.

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